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Shipping

Thank you for visiting our Nova jewelry store and we look forward to fulfilling your order.

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Shipping Policy

We ship internationally through flat rate Registered Mail or EMS Mail. Tracking code will be provided for these shipping methods.

To view mailing option, choose “calculate shipping” and enter your country location. The shipping option will be available for your location.

 

Processing Time

Our products will be made and ready for shipping within 3-5 days. Depending on available stock this processing time might be earlier.

 


 

International Shipping

Registered Mail

Shipping by registered mail takes between 2-4 weeks in transit time. This method has a flat rate of 10$US and comes with a tracking number.

EMS Mail

For option to ship with EMS express mail with tracking: click on “calculate shipping” on the checkout page and choose your shipping address country.

Shipping rate for EMS mail is different for each country group:

 

group 1  Hong Kong, Malaysia, Singapore   :  22US$

group 2  Australia, China, Japan, New Zealand, Taiwan   :  25US$

group 3  Austria, United States (US)   :  30US$

group 4  Canada, Luxemburg, Spain, Belgium, France, Italy, Netherlands, Switzerland   :  35US$

group 5  Denmark, Finland, Germany, Norway, Republic of Ireland, South Africa, Sweden, United Kingdom (UK)   :  40US$

 


 

Payment Policy

Accepted Methods of Payment

Paypal
Credit Card through Paypal (Visa, Master Card, American Express, Discover)
Bank Transfer (for domestic order)

Credit card payment can be made through Paypal without a Paypal account. There is no extra charge for the customer by using this method.

At this time we cannot accept credit card payment directly.

 

Return Policy

At this time we do not accept any returns or exchanges. Orders and can be canceled and refunded before shipping otherwise the orders are final.

 

Credit Card/Paypal Charges

Your credit card/Paypal will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.